How It Works

A straightforward process from first conversation to advice.

We want you to understand what to expect at each stage — including what is and is not included — before you commit to any paid service.

The Process

Seven steps from first conversation to advice.

1
Discover

We begin with a complimentary call to discuss what you are looking for and whether we may be able to help.

2
Define

If you are considering personal advice, we agree on the scope, process and fee.

3
Understand

We collect the information relevant to the agreed advice and learn more about your circumstances and priorities.

4
Develop

We research the available strategies and prepare our recommendations.

5
Explain

We present the advice and explain the recommendations, costs, risks and important considerations.

6
Decide

You decide whether you would like to proceed. If you do, we may assist with implementation as agreed.

7
Review

If an ongoing service is appropriate, we agree on the advice and support to be provided over time.

Complimentary Discovery Call

Not sure where to begin?
Let's talk.

We can help you identify the service that may be appropriate for your needs. The complimentary discovery call is a short introductory conversation about what has prompted you to seek help.

During the call, we can discuss:

What you would like help with
The types of services we offer
Whether Altruist may be able to assist
How the advice process works
The likely next step and any applicable fee
What is not included
Personal financial advice
Financial product recommendations
A detailed review of your financial position
A written financial plan or Statement of Advice

There is no charge for the call and no obligation to proceed with a paid service.

Book My Discovery Call

There is no charge for the call and no obligation to proceed with a paid service.

Open Booking Calendar

Opens Microsoft Bookings · Takes 2 minutes · Confirmation sent by email

I understand that the discovery call is an introductory conversation and that personal financial advice will not be provided during the call.
Start with a conversation.
Book a complimentary discovery call — no charge, no obligation.
Book a Complimentary Discovery Call